Contact Us

How to contact Medica HealthCare Plans

If you have any questions or concerns, please call or write to Medica HealthCare Plans Member Services Department. We will be happy to help you.

Our Member Service hours are Monday through Sunday including holidays 8:00AM – 8:00 PM, EST.

 

Address:
4000 Ponce de Leon Blvd.
Suite 650
Coral Gables, FL 33146 
General Phone Calls
Telephone: (305) 460-0600
Toll Free: 1 (800) 407-9069
Fax: (305) 460-0613
E-Mail: membersvc@medicaplans.comTTY
Telephone: (305) 421-1251
Toll Free: 1 (800) 517-6923

 

Member Services Department
Telephone: (305) 421-1244
Toll Free: 1 (800) 407-9069
Fax: (305) 476-0616
Toll Free Fax:1 (800) 517-6924TTY (For the hearing impaired): 1-800-517-6923
E-Mail: membersvc@medicaplans.com 
Provider Relations
Telephone: (305) 460-0650
Toll Free: 1 (800) 348-5548
Fax: (305) 460-0613
E-mail: providersvc@medicaplans.com 
Sales & Marketing, Miami-Dade CountyTelephone: (305) 460-0700
Telephone: (305) 267-5267
TTY: (305) 448-3407
Toll Free: 1 (866) 260-5278
Fax: (305) 448-7493
E-Mail: benefitadvisor@medicaplans.com 
Sales & Marketing, Broward CountyTelephone: (954) 491-3141
TTY: (954) 962-7675
Toll Free: (800) 719-4570
Fax: (954) 965-8094
E-Mail: benefitadvisor@medicaplans.com 
Suspect Fraud?E-Mail us at: reportfraud@medicaplans.com or call us at 305-460-0636.

For suspected prescription fraud you can also contact the Express Scripts Fraud Tip Hotline at 1-866-216-7096 or by email at fraudtip@express-scripts.com

 
   

Last Update: December 29, 2010 at 8:42 pm