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| 1-800-407-9069 |
| Toll Free 711 - TTY |
| 8am-8 pm local time -7 days a week |
Member Services
Please contact the Member Services Department for information about Appeals, Grievances, Coverage Determinations, or Redeterminations. You can submit your Appeal, Grievance, Coverage Determination, or Redetermination, including oral requests for Expedited Appeals, Coverage Determinations, and Exceptions. The contact information:
PO Box 56-6596
Miami, FL 33256
Fax: 1-800-517-6924
Telephone: 1-800-407-9069 8am - 8pm local time, 7 days a week
TTY (for the hearing impaired): 711
